FAQ

Feel free to contact us with any other questions you have by posting the question on our Facebook page or by emailing us at info@TheKitchenSafe.com.

Make sure to check out our user guide for more information!


PURCHASING INFORMATION

How do I purchase the Kitchen Safe?

You can order the Kitchen Safe from our product page.

Do you ship internationally?

Yes! International shipping rates will be applied at checkout. For more information, visit our policies page

What is your return policy?

You can learn more about our 30 day return policy by clicking here.

How does the referral rebate work?

After you complete the checkout process, you'll have an option to refer your friends. If a friend buys a Kitchen Safe using the special referral link, you'll both get $5 off!
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USING THE KITCHEN SAFE

How do I operate the Kitchen Safe?

The Kitchen Safe is fun and easy to use:

1) Place an item in the Kitchen Safe
2) Rotate the dial to set the timer
3) Press the dial to activate the lock

Once the Kitchen Safe is locked, it cannot be opened until the timer reaches zero.

How long can I lock the Kitchen Safe?

The Kitchen Safe can be locked for as short as one minute or as long as ten days.

What can I store in the Kitchen Safe?

Almost anything! We have tested the Kitchen Safe for storing food and several other items.

Can I put the Kitchen Safe in the freezer or refrigerator?

While we have heard of cases where the Kitchen Safe has been used in refrigerators, is not certified to do so. Condensation from either a refrigerator or freezer may damage the electrical components and will void the warrantee.

How should I wash the Kitchen Safe?

The lid houses electronics so it is is best to wash the Kitchen Safe carefully by hand.

Is the Kitchen Safe able to store food? Is it BPA free?

Yes. The Kitchen Safe is safe to store food; it is made of BPA-free plastic, the quality standard of the industry.

Do you have a user guide?

Yes! And it's filled with lots of useful information, check it out here.
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THE LOCKING MECHANISM & BATTERY

What if I accidentally set the wrong time?

Once you press the dial to activate the lock, you have five seconds to cancel. Simply press the dial a second time before the five-second timer reaches zero. This allows you to double check the timer before the lid locks.

Are there any built-in overrides?

No. The Kitchen Safe was designed to only unlock once the timer reaches zero. No cheating!

What happens if the Kitchen Safe runs out of power when the lid is locked?

If the timer was set for more than five minutes, the lid will remain locked and will continue counting down once the battery is replaced. 
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PRODUCT SPECIFICATIONS

Does it come in different colors?

The Kitchen Safe base is available in either clear or white.

The clear version allows you to see what’s inside, a nice feature if you are using more than one. It also makes for a very clean look.

The white version hides the contents. It helps keep things out of sight out of mind. It also helps if you want to surprise someone with a gift.

What are the product specifications?

Base Color: Clear or White
Dimensions: 6.25” Width x 6.25” Length x 7.5” Height
Weight: 25 ounces
Volume: 3.5 quarts
Timer Duration: 1 minute to 10 days
Battery Type: 2 x AA batteries
Battery Life: 6 months under normal use

Is the Kitchen Safe patented?

The Kitchen Safe has both utility and design patent pending, as well as trademark pending.
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