frequently asked questions | The Kitchen Safe

The Kitchen Safe

frequently asked questions

GENERAL

How does the Kitchen Safe work?

The Kitchen Safe is fun and easy to use:

  1. Place an item in the Kitchen Safe
  2. Rotate the button to set the timer
  3. Press the button to activate the lock

Once locked, the Kitchen Safe will not unlock until the timer reaches zero.

Are there any built in overrides?

No. The Kitchen Safe was designed to only unlock once the timer reaches zero. No cheating!

How long can I lock the Kitchen Safe?

The Kitchen Safe can be locked for as short as one minute or as long as ten days.

What can I store in the Kitchen Safe?

Almost anything! The Kitchen Safe is designed for safely storing food and many other items.

Can I put the Kitchen Safe in the freezer or refrigerator?

While we have heard of cases where the Kitchen Safe has been used in refrigerators, is not certified to do so. Condensation from either a refrigerator or freezer may damage the electrical components and will void the warrantee.

How should I wash the Kitchen Safe?

The lid houses electronics so it is is best to wash the Kitchen Safe carefully by hand.

Is the Kitchen Safe BPA free?

Yes. The Kitchen Safe is safe to store food; it is made of BPA-free food grade plastics, the quality standard of the industry.

Do you have a user guide?

Yes! And it's filled with lots of useful information, check it out by clicking here.

LOCKING AND BATTERY

What if I accidentally set the wrong time?

Once you press the dial to activate the lock, you have five seconds to cancel. Simply press the dial a second time before the five-second timer reaches zero. This allows you to double check the timer before the lid locks.

What happens when the Kitchen Safe runs out of power when the lid is locked?

If the timer was set for more than five minutes, the lid will remain locked and will continue counting down once the batteries are replaced.

Can I reset the timer by removing the batteries?

Nope! While locked, every five minutes the Kitchen Safe stores the remaining time in memory.

My Kitchen Safe didn't lock all the way, what do I do?

Press and hold the button for five seconds and it will reattempt to lock.

My Kitchen Safe didn't unlock all the way, what do I do?

With the timer set to zero, press and hold the button for five seconds and it will reattempt to unlock.

PRODUCT SPECIFICATIONS

What are the product specifications?

  • Dimensions: 6.25" Width x 6.25" Length x 7.5" Height
  • Weight: 25 ounces
  • Volume: 3.5 quarts
  • Timer Duration: 1 minute to 10 days
  • Battery Type: 2 x AA batteries
  • Battery Life: 6 months under normal use

What is the difference between the white and clear base?

The clear version allows you to see what's inside, a nice feature if you are using more than one. It also makes for a very clean look. The white version hides the contents. It helps keep things out of sight, out of mind. It also helps if you want to surprise someone with a gift.

Is the Kitchen Safe patented?

The Kitchen Safe has both utility and design patent pending, as well as trademark pending.

PURCHASING

How do I purchase a Kitchen Safe?

You can order a Kitchen Safe by clicking here.

Do you ship internationally?

Yes! Just follow the checkout process carefully and we'll take care of the rest.

What is your return policy?

You can learn more about our return policy by clicking here.

How does the referral rebate work?

After you complete the checkout process, you'll have an option to refer your friends. If a friend buys a Kitchen Safe using the special referral link, you'll both get $5 off!