We want to communicate with you only if you want to hear from us. We try to keep emails to a minimum and give you the ability to opt out when we can. We will send you email relating to your personal transactions. We will keep these emails to a minimum. You will also receive certain email notifications, for which you may opt-out. We may send you service-related announcements on rare occasions when it is necessary to do so.
Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. The information you provide is used to fulfill your specific request. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.
The site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Cookies can also help customize the site for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties.
Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place. The information is not provided to these companies for marketing purposes.
Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from this site allow you to opt out of further mailings.
Kitchen Safe ships via Amazon fulfillment and other carriers both domestically and internationally. If you request a customized shipping or unique gifting option, please contact us and we will see if we can accommodate. Shipping times are delivery dates are estimates based on the best information we have based on information we have. As we ship via third party shippers, we cannot guarantee a delivery date. Tracking will be provided when possible, but not all carriers provide. Purchasers are responsible to ensure the delivery address provided is correct and delivery is possible by major carriers and national mail providers. Customer is responsible for shipping fees for returned packages due to address issues.
Orders to countries outside of the United States, Canada, EU, and Australia are welcome. International customers are responsible for additional requirements, taxes, and duties of international orders and should check country specific rules before ordering. As international packages are often handed off to the national carrier, customers should only order if their national carrier is reliable. Customers may be required to pick up their packages at a post office inside the receiving country as often packages are held there. If your package has not been received within 2 weeks of ordering, customers should contact the Kitchen Safe for tracking status and then their local post office .
Customer is Responsible for Cost of Undelivered or Returned Packages
Customer is responsible for shipping charges for shipments that are returned due to incorrect shipping address provided; an undeliverable address as determined by the shipping carrier; failure to include a valid phone number for the carrier to call; failure to pay taxes and/or duties; or failure to pick up the package at the carrier location or local post office.
Privacy Contact Information
Prices quoted are in US Dollars.