Highly Recommended Tools for Selling Online - Part 1 | kSafe by Kitchen Safe

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Highly Recommended Tools for Selling Online - Part 1

 by  Nick Tseng

Selling online is becoming easier and easier thanks to the growing number of available tools on the web. Here at Kitchen Safe, we have tested and used dozens of these services and are happy to share our experiences. In order to keep these blogs short, I’ll only discuss a few at a time.

Here are three (of many) tools and services we’ve found incredibly useful:

1) Shopify – Shopify is an e-commerce platform. They provide the secure checkout process on our website and various tools to keep our data organized. Their platform is intuitive, feature rich, and comes with fantastic support. With Shopify, you don’t need any coding experience to launch an online store, so getting started is super fast and easy. 

2) Yotpo – Yotpo is a review system that integrates into your existing online store. It automatically sends review requests to new customers and organizes the responses. Reviews are extremely important for improving your product and customer experience. They also help build confidence in potential customers who are on the fence (assuming the majority of your reviews are positive). Since recently installing Yotpo, we’ve collected almost 200 reviews and our average rating is 4.71 out of 5 stars. So far so good, but that’s not stopping us from trying recapture the missing 0.29 stars.

3) ShipStation – ShipStation is another tool that integrates with Shopify. They help us manage and automate much of the fulfillment process. We have Kitchen Safe inventory in six warehouses around the world; as you can imagine, this can complicate our shipping logistics. When a new purchase comes in, ShipStation automatically selects a warehouse to fulfill the order and forwards the tracking information to the customer. Finally, Shipstation also let’s us quickly and easily check the status of all of our orders (awaiting shipment, delivered, in transit, etc).

I hope this was helpful, more to come soon!

Feel free to ask any questions using the comment box below.

  • Tags: tips, website
  • Posted   by   Nick Tseng Share Story  
  • Azucena says...

    An intriguing discussion is definitely worth comment.
    I do believe that you need to publish more about this subject matter, it may not be a taboo
    subject but typically people don’t speak about such topics.
    To the next! Cheers!!

    On June 06, 2015

  • Nick says...

    Hi Rahul,

    Thanks! Sorry for the late response..

    Regarding your question -

    It really depends on the type of product. If you’ve taken it as far as you can by yourself, www.odesk.com is a great next step resource. oDesk is a community of freelancers (designers/engineers/writers/customer service reps/etc) from all over the world.

    You start by posting a project and a budget – then people will apply for the job. You can look at their previous work history and organize interviews to help you choose the best candidate. There are a lot of talented freelancers on the site, we’ve hired people through oDesk many times with great results.

    Once you have the design files, I’d turn to 3D printing to prototype your first unit. You can usually find 3D printers at local ‘Maker Shops’ by turning to Google.

    I hope this helps! Let me know if you have any more questions.


    On January 09, 2015

  • Rahul says...

    Hi Nick, congratulations on the Shark Tank episode and thanks for posting a blog on the tools you found useful online.

    My friend and I have come up with a couple of good product ideas and I was wondering if you had any guidance that you could please give us on where to go first to get a product designed / produced?



    On December 25, 2014

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